Privacy Policy
Admittee, LLC (“Admittee,” “we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, share, and protect your information when you use our platform to make purchases or manage events. By using Admittee, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
To provide and improve our services, we collect:
Personal Information: Name, email address, phone number, and other details provided during checkout or registration.
Payment Information: Processed securely through Stripe. Admittee never stores full payment details.
Transaction Data: Purchases of tickets, concessions, registrations, fundraising donations, rentals, sponsorships, and refunds.
Profile Information: Admittee automatically creates a profile linked to your email address to simplify future access to your purchases.
Form Data: Information provided in custom registration forms or waivers created by Organizers.
Device & Usage Data: IP address, browser type, device details, and interactions with our platform.
2. How We Use Your Information
We use your information to:
Process transactions securely through Stripe.
Facilitate event management, including purchases, refunds, and access.
Provide customer support and respond to inquiries.
Send confirmations, reminders, and follow-up communications on behalf of Organizers.
Automatically create and maintain a profile linked to your email address, allowing you to view past purchases, locate tickets, and access related services.
Improve our platform, personalize user experiences, and develop new features.
Prevent fraud and ensure security, including compliance with legal obligations.
3. How We Share Your Information
We do not sell your data but may share it with:
Payment Processors: Stripe handles all payment transactions securely.
Event Organizers: Limited information (such as purchases, refunds, registrations, or donations) is shared with Organizers to enable event management.
Service Providers: Third-party tools (e.g., cloud storage, analytics, email services) used to operate and enhance Admittee.
Legal Authorities: If required by law or to protect against fraud or misuse.
4. Your Rights & Choices
You have the right to:
Access and update your information.
Opt out of marketing emails via the unsubscribe link.
Request data deletion by contacting support@admitteetickets.com. Deleting your Admittee profile will remove your purchase history and related services.
5. Data Security
We take security seriously and implement:
Secure payment processing via Stripe.
Encryption for sensitive data.
Strict access controls and monitoring.
6. Third-Party Services
We use trusted providers including:
Stripe for payments.
Google Analytics for insights.
Email/messaging providers for communications.
These services have their own privacy policies.
7. Changes to This Policy
We may update this policy to reflect changes in our practices. Significant updates will be communicated via email or platform notices.
8. Contact Us
For privacy questions, contact: support@admitteetickets.com
Last updated: September 20, 2025